My Phone Keep Saying Call Failed – How to Fix it

If you’ve ever been in the middle of an important conversation, only to be interrupted by the dreaded “Call Failed” message, you know how frustrating it can be. But don’t worry! In this guide, we’ll discuss the various reasons why your phone might be displaying this error message and provide step-by-step solutions to troubleshoot and fix the issue. So let’s dive right in!

Understanding the “Call Failed” Message

The “Call Failed” message is an error that appears when your phone cannot complete a call due to various factors. This error can be frustrating, especially when trying to make an important call. To troubleshoot and fix this issue, it’s essential to understand its common causes.

Common Causes of Call Failure

There are several reasons why your phone might display the “Call Failed” message. Some of the most common causes include:

1. Airplane Mode: If your phone is in Airplane Mode, all wireless connections (including cellular networks) are disabled, preventing you from making calls.
2. Call Blocking: If you’ve accidentally enabled call blocking on specific numbers or for all outgoing calls, your phone will display the “Call Failed” message.
3. Weak Signal: If your phone has a weak or unstable network signal, it can cause call failure issues.
4. Device-Related Issues: Problems with your phone’s hardware or software can also lead to call failure.
5. SIM Card Issues: A damaged or improperly inserted SIM card can cause call failure.
6. Call Barring: If you’ve enabled call barring, it can prevent you from making certain types of calls.
7. Blocked Numbers: If the number you’re trying to call has been blocked on your phone, you’ll see the “Call Failed” message.

Now that we know the common causes let’s discuss how to fix the “Call Failed” issue on your phone.

How to Fix “Call Failed” on Your Phone

Disable Airplane Mode

First and foremost, make sure your phone is not in Airplane Mode. To disable Airplane Mode:

1. Open the Settings app on your phone.
2. Look for Airplane Mode or Flight Mode and toggle it off.

If your phone was in Airplane Mode, disabling it should resolve the call failure issue.

Restart Your Phone

Sometimes, a simple restart can fix many issues, including call failure. Restarting your phone refreshes the system files and helps eliminate any software conflicts that might be causing the issue. To restart your phone:

1. Press and hold the Power button.
2. Select the Restart or Reboot option.
3. Wait for your phone to restart, and try making a call.

Check for Blocked Numbers or Call Blocking Settings

If you’ve accidentally blocked a specific number or enabled call blocking, it can cause the “Call Failed” issue. To check and turn off call blocking:

1. Open the Phone or Dialer app.
2. Go to Settings or Call Settings.
3. Look for Call Blocking or Blocked Numbers settings.
4. Disable call blocking or unblock the specific number(s) causing the issue.

Checking the Device’s Hardware

If the “Call Failed” issue persists, it’s time to examine your phone’s hardware components. Some hardware-related problems that can cause call failure include:

1. Faulty Microphone or Speaker: If your phone’s microphone or speaker is not working correctly, it can cause call failure issues. Test these components by recording a voice memo or playing a video with audio. If you notice any issues, contact a professional for repair.
2. Damaged Antenna: A damaged antenna can lead to poor network signal and call failure issues. If you suspect that your phone’s antenna is damaged, it’s best to have it checked by a professional.

Examining the SIM Card

A damaged or improperly inserted SIM card can also cause call failure issues. To check your SIM card:

1. Turn off your phone and remove the SIM card from its tray.
2. Examine the SIM card for any visible signs of damage, such as scratches or bent contacts.
3. If the SIM card appears damaged, contact your mobile carrier for a replacement.
4. If the SIM card looks fine, reinsert it into the tray and turn on your phone.

Troubleshooting Network Issues

Weak or unstable network signals can lead to call failure issues. To troubleshoot network-related problems:

1. Check your phone’s signal strength by looking at the signal bars in the status bar.
2. Move to a different location with better network coverage and try making a call.
3. Reset your phone’s network settings by going to Settings > General > Reset > Reset Network Settings. Note that this will erase all saved Wi-Fi networks and Bluetooth devices, so you’ll need to reconnect to them afterward.

Resolving Software-Related Problems

Sometimes, software-related issues can cause call failure. To resolve these issues:

1. Update your phone to the latest software version by going to Settings > System > Software Update.
2. Check for app updates in the App Store or Google Play Store, as outdated apps can cause conflicts.
3. If necessary, Perform a factory reset, but remember to back up your data first.

Dealing with Call Blocking or Barring Settings

If you’ve enabled call blocking or barring settings, it can prevent you from making certain types of calls. To turn off these settings:

1. Go to Settings > Phone > Call Barring.
2. Disable any call-barring settings that might be causing the issue.

Ensuring Proper Coverage and Signal

Poor network coverage and weak signals can lead to call failure issues. To ensure proper coverage and signal:

1. Check your mobile carrier’s coverage map to ensure you’re in an area with good coverage.
2. Move to a location with better network coverage and try making a call.
3. Contact your mobile carrier if you consistently experience poor coverage and signal.

When to Contact Your Mobile Carrier

If you’ve tried all the troubleshooting steps mentioned above and your phone keeps saying “Call Failed,” it’s time to contact your mobile carrier. They can help determine if the issue is related to their network or if you need to replace your SIM card or phone.

Conclusion

The “Call Failed” message on your phone can be a frustrating issue to deal with, but with this detailed guide, you now have the tools to troubleshoot and fix the problem. Remember to check your phone’s settings, hardware components, and network coverage to ensure smooth call performance.

And, if all else fails, don’t hesitate to contact your mobile carrier for assistance.